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Support

Payment:

T/T,Western Union ,wire transfer or Online paypal for purchases.We will send goods out within 5 days after we get your payment.If you have any questions,please contact us by email or phone.



Express Delivery:

We are the manufacture,we can send the kit out as soon as possible after we got your payment.We have the Chemical appraisal report,so we can send kits out to other country easily.Usually we send product out by Fedex,TNT,DHL.The product will be packeged with ice bag and foam boxe,it’s very safe and can keep low temperature.We have very good discount from express,we can quote a very low shipping fee for you.So you don’t need to worry high shipping fee.If you have any questions ,please feel free to contact us.



Quality Guarantee:

Sinogeneclon based in China and specialized in ELISA kits, diagnostic reagent kit, antibody, food safety cards for life science research. We are a manufacture ,we can provide good quality kits and provide the best technical support.We use the best express to send kit out with ice bags,it’s a very safe delivery.But if there are some other factors, transport, people, weather and other reasons effect the kit quality,when you meet some problem,you can send the test result to us.Our technical team will guide you to complete the experiment,if they sure that the kit is not damaged or broken.We will send a replacement kit soon.You do not need pay again.It’s free for you .
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